* Knowledge of relevant development trends and technologies (Docker, CI, etc. * 1 or more of the following certifications or demonstrated ability in the following required - MCSA, MCSE, VCP * Enterprise monitoring solutions such as Nimbus, SCOM, asvRops, Solar Winds, etc. * Enterprise hardware (Cisco UCS/Nutanix) * Bachelor's degree and a minimum of 10 years of operational support experience in the following areas: * Advanced knowledge of automation technologies (Powershell, Scripting, Puppet, Foreman, Chef, etc.) * Advanced knowledge of cloud orchestration technologies (vRA, UCSD, etc.) * Communicate information clearly and effectively, verbally and in written format. * Convey a helpful attitude with both internal and external clients. * Collaborate with the IT security team to ensure implemented solutions meet security standards Upgrade administrative tools and utilities as needed. * Apply OS patches and upgrades on a regular basis. * Data Center support - rack/stack/configure/cable Sexual scripts are determined, in part, by sociocultural factors, including perceived community norms (Gagnon, 1990 Irvine, 2003 Lenton & Bryan, 2005 Simon &. * Evaluate and recommend emerging technologies, systems engineering and architecture standards and strategies to increase reliability and manageability. * Provide 24x7 on-call support (on a rotational basis) and be available after-hours to assist with or supervise data center installations or activities (as required) * Participate in scheduled testing and maintenance events. * Participate in vendor meetings to discuss vendor performance, map technology road maps and review/follow-up on root cause of issues. Provides solutions to issues based on prescribed guidelines or procedures. * Support, maintain, and improve the global corporate virtual server infrastructure * Assist with the development and implementation of standards, processes, and procedures to ensure service level requirements are met and improve overall quality of solutions. * Work with Project Management team to understand requirements and develop/implement complex projects * Drive automation at every layer of the technology stack, with the goal of providing a mature, stable platform for the entire company Therefore strong communication and interpersonal skills are required as well as a desire for delivering great customer service. This role requires interaction with other State Street IMS support, development teams, and clients. They are also proficient in the troubleshooting, installation, configuration, operation, design, and maintenance of a windows and virtualization environment with responsibilities for delivering technology solutions and ensuring stability for a global server environment. The ideal candidate has advanced technical expertise in automation through scripting to extend service offerings and ensure consistency.
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